Our job offers
Missions
- S’assurer continuellement à ce que les clients reçoivent un service 5 étoiles
- Effectuer l’accueil d’arrivée et de départ de nos hôtes
- Etre attentif aux remarques éventuelles de nos clients
- Assurer un service de conciergerie à nos hôtes si nécessaire
- Gérer et parquer les voitures de nos hôtes
- Etre en étroite collaboration avec les autres départements
- Effectuer les nettoyages des extérieurs et terrasses
- Assumer des travaux d’entretien sur demande du Front Office Manager
- Connaître les standards SDH & RC
Missions
- Welcome our customers and provide them with clear advice tailored to their desires
- Take orders, follow up and serve food and beverages
- Manage set-ups, invoicing and collections
- Prepare and serve drinks and cocktails in line with the catering concept (small menu)
- Cultivate and create cordial relations with customers in order to build loyalty in accordance with our high standards
- Support the Manager in all
- Automatic work
Missions
- Ensure efficient check-in and check-out, as well as in-room assistance and guest history updates.
- Responsible for customer invoicing, currency exchange, safekeeping and all other procedures in accordance with standards (LQA, Relais & Château, ISO).
- Inform customers by telephone about the establishment's availability and make reservations
- Provide information on tourist activities in the city or near the hotel, anticipate customer needs and meet a wide range of expectations.
- Work continuous shifts, mornings, days, evenings and nights, in alternating shifts
We look forward to receiving your complete application by email or post at the address below:
Beau-Rivage Hotel
Human Resources
Esplanade du Mont-Blanc 1
2000 Neuchâtel
