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Career

Our job offers

Missions

  • S’assurer continuellement à ce que les clients reçoivent un service 5 étoiles
  • Effectuer l’accueil d’arrivée et de départ de nos hôtes
  • Etre attentif aux remarques éventuelles de nos clients
  • Assurer un service de conciergerie à nos hôtes si nécessaire
  • Gérer et parquer les voitures de nos hôtes
  • Etre en étroite collaboration avec les autres départements
  • Effectuer les nettoyages des extérieurs et terrasses
  • Assumer des travaux d’entretien sur demande du Front Office Manager
  • Connaître les standards SDH & RC

Missions

  • Welcome our customers and provide them with clear advice tailored to their desires
  • Take orders, follow up and serve food and beverages
  • Manage set-ups, invoicing and collections
  • Prepare and serve drinks and cocktails in line with the catering concept (small menu)
  • Cultivate and create cordial relations with customers in order to build loyalty in accordance with our high standards
  • Support the Manager in all
  • Automatic work

Missions

  • Ensure efficient check-in and check-out, as well as in-room assistance and guest history updates.
  • Responsible for customer invoicing, currency exchange, safekeeping and all other procedures in accordance with standards (LQA, Relais & Château, ISO).
  • Inform customers by telephone about the establishment's availability and make reservations
  • Provide information on tourist activities in the city or near the hotel, anticipate customer needs and meet a wide range of expectations.
  • Work continuous shifts, mornings, days, evenings and nights, in alternating shifts

We look forward to receiving your complete application by email or post at the address below:

Beau-Rivage Hotel

Human Resources

Esplanade du Mont-Blanc 1

2000 Neuchâtel